What corporate responsibility (CR) means to us

At Commerce Bank, we believe our success is defined not only by our ability to help people meet their financial challenges, but also by the mark we leave on the world at large. As a responsible corporate citizen, we continuously seek opportunities to make a difference. We are committed to furthering CR initiatives that serve our customers, strengthen our communities and support a healthy environment.

Our corporate responsibility work is part of a culture established 160 years ago to be a force for good in our region and our industry. We are driven and guided in this work by our purpose — helping people navigate challenges so they can focus on what matters most. Our ongoing initiatives span several key areas: community investment, customer support, team member engagement, ethics and governance, and environmental sustainability.

Our corporate responsibility commitments

The following beliefs are aligned with our core values and guide our corporate responsibility efforts:

• We believe everyone should have access to economic opportunities, affordable housing, education and the arts.
• We take care to ensure our lending products and solutions meet the needs of the community.
• We proactively collect customers’ feedback — continually reviewing and improving our products and solutions to meet customers’ emerging needs and challenges.
• Our marketing practices support a clear and informative approach to advertising.

“We believe corporate responsibility is fundamentally aligned with our core values and has been deeply rooted in our culture throughout 160-year history. We understand that we can only be successful so long as our customers, team members, communities and shareholders are able to thrive.”

Reporting on our CR initiatives

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As a responsible corporate citizen, we are resolute in our commitment to Corporate Responsibility, annually evaluating and reporting the progress of our initiatives in a Corporate Responsibility report. The report assesses the results of our work in several key areas, including customer, community and team member engagement; corporate governance; and environmental sustainability. It includes data and metrics that help quantify the impact of our (CR) initiatives and guide future best practices.

Read our 2024 Corporate Responsibility Report link opens in a new window

Download the report link opens in a new window^[PDF]

CR highlights for 2024

Newsweek's

America’s Best Regional Banks

2024

$2.0MM+ in
philanthropic investment

by Commerce Bancshares
Foundation

 

Community Reinvestment Act

Outstanding
Rating

29 consecutive years

Team Member Survey Results

78% Engagement

78% Enablement

83% Sense of Belonging